Bell Canada: After I cancelled my mobile with them, I hoped...
GetHuman用户~LC来自November 21., 2017的Bell Canada条客户评论
~LC案的背景
GetHuman:~LC-您能告诉我们其他Bell Canada个客户何时提起诉讼吗?
~LC:Yeah。在November 15.上是morning。
GetHuman:您是否接触到Bell Canada,如果可以,怎么做?
GetHuman:这些常见的Bell Canada客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~LC 常见 Bell Canada 问题的列表)
~LC:“ Service problem”是我尝试使用to call的原因。
~LC对Bell Canada客户服务的评价
GetHuman:那么,您如何总结GetHuman的Bell Canada客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~LC:After I cancelled my mobile with them, I hoped that at least with the internet things would be different. I was with a student promotion for * months. One month before expiry I call them to inform that I could not afford the full price of the package unless they would offer something competitive with the market. I was given a package worse than the one I have but better than the standard so I accepted and literally emphasized that this promotion was to start the next month, given that I had already one more month to go with my current package. She confirmed but in reality she started the new package right away. So she cancelled my good package to put a ** dollars more monthly but with half of every feature of the package. I called them to inform that I had to be one more month with my previous package as it needed one more month to expire they just said it is nothing they can do. So clearly cheating- they cancel the promotion one month in advance... I will soon leave this company for
GetHuman:让我们量化一下您与Bell Canada联系的经验。在1到5的范围内,如何轻松解决Bell Canada问题?
~LC:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~LC:在沟通方面,我会给他们五分之三的three。
GetHuman:Bell Canada快速有效地解决问题的能力又如何呢?
~LC:为此,我要说出五分之二的two。
GetHuman:最后-对其他Bell Canada客户有何建议?
~LC:在一天中的早些时候或深夜给他们打电话。不要忘记Bell Canada可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~LC在November 15., 2017发生的Bell Canada客户服务问题中得到了一些有用的反馈和措辞。