Barnes & Noble: TERRIBLE SERVICE!!**My USB Cable broke off just...

GetHuman用户GetHuman-411464来自November 7th, 2017的Barnes & Noble条客户评论

GetHuman-411464案的背景

GetHuman:GetHuman-411464-您能告诉我们其他Barnes & Noble个客户何时提起诉讼吗?
GetHuman-411464:Yes。在October 28th上是afternoon。
GetHuman:您是否接触到Barnes & Noble,如果可以,怎么做?
GetHuman-411464:我使用了我在GetHuman Barnes & Noble客户电话号码页面上找到的800-843-2665号码:Barnes & Noble客户服务电话号码
GetHuman:这些常见的Barnes & Noble客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-411464 常见 Barnes & Noble 问题的列表)
GetHuman-411464:“ Track order”是我尝试使用to call的原因。

GetHuman-411464对Barnes & Noble客户服务的评价

GetHuman:那么,您如何总结GetHuman的Barnes & Noble客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-411464:TERRIBLE SERVICE!!**My USB Cable broke off just after a week of purchasing Nook Color! I called to get a replacement cable and was told that I will get it in * to * business days. I was so happy to hear that, all they needed was my address! Well, I waited till the *th business day and no CABLE. When I called, I was told that they were out of stock and won't know when it will be available after ** minutes on the phone. Why would it take so long just to tell me that?! I was told that they can't e-mail me the status. I would have to keep calling every ** hours to find out the status. This is very annoying. I am going crazy not able to charge my nook. The worst part is that you have to use the Nook Color cable with the Nook symbol, otherwise it won't charge properly. This has been the worst experience!
GetHuman:让我们量化一下您与Barnes & Noble联系的经验。在1到5的范围内,如何轻松解决Barnes & Noble问题?
GetHuman-411464:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-411464:在沟通方面,我会给他们五分之三的three。
GetHuman:Barnes & Noble快速有效地解决问题的能力又如何呢?
GetHuman-411464:为此,我要说出五分之二的four。
GetHuman:最后-对其他Barnes & Noble客户有何建议?
GetHuman-411464:在一天中的早些时候或深夜给他们打电话。不要忘记Barnes & Noble可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-411464在October 28th, 2017发生的Barnes & Noble客户服务问题中得到了一些有用的反馈和措辞。

Barnes & Noble

3.13 of 5 stars | 125条评论

GetHuman-411464的Barnes & Noble评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

GetHuman收集和分发Barnes & Noble之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与Barnes & Noble关联。

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