Barnes & Noble: Barnes and Noble customer service stinks. Lost...
GetHuman用户GetHuman-80450来自November 15., 2017的Barnes & Noble条客户评论
GetHuman-80450案的背景
GetHuman：GetHuman-80450-您能告诉我们其他Barnes & Noble个客户何时提起诉讼吗？
GetHuman-80450：Yes I can。在November 7.上是middle of the night。
GetHuman：您是否接触到Barnes & Noble，如果可以，怎么做？
GetHuman：这些常见的Barnes & Noble客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-80450 常见 Barnes & Noble 问题的列表）
GetHuman-80450：“ Overcharge/Strange charge”是我尝试使用to call的原因。
GetHuman-80450对Barnes & Noble客户服务的评价
GetHuman：那么，您如何总结GetHuman的Barnes & Noble客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-80450：Barnes and Noble customer service stinks. Lost default credit card. Forgot to change it and my magazine subscription payment did not go through. Changed it immediately. Now they say my credit card is being declined (implying that I gave them a bad card) so they cancelled my subscription long AFTER I put in the new number, and IT WORKS FOR BOOKS. They will not answer my question about why it does not work for the magazine. And why they cancelled my subscription. I have spent three hours so far trying to get an answer. I told them that I LOST my card and changed the number. But they continue to tell me that my card is bad. I feel like a criminal. And it works for books so.....what is the problem?
GetHuman：让我们量化一下您与Barnes & Noble联系的经验。在1到5的范围内，如何轻松解决Barnes & Noble问题？
GetHuman-80450：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-80450：在沟通方面，我会给他们五分之三的five。
GetHuman：Barnes & Noble快速有效地解决问题的能力又如何呢？
GetHuman-80450：为此，我要说出五分之二的two。
GetHuman：最后-对其他Barnes & Noble客户有何建议？
GetHuman-80450：在一天中的早些时候或深夜给他们打电话。不要忘记Barnes & Noble可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-80450在November 7., 2017发生的Barnes & Noble客户服务问题中得到了一些有用的反馈和措辞。