My Asus laptop failed just after the warranty e...
GetHuman用户~WTF Asus?来自noviembre 26º, 2017的Asus条客户评论
~WTF Asus?案的背景
GetHuman：~WTF Asus?-您能告诉我们其他Asus个客户何时提起诉讼吗？
~WTF Asus?：Yes I can。在noviembre 19º上是evening。
GetHuman：您是否接触到Asus，如果可以，怎么做？
~WTF Asus?：我使用了我在GetHuman Asus客户电话号码页面上找到的877-339-2787号码：Asus客户服务电话号码 GetHuman：这些常见的Asus客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~WTF Asus? 常见 Asus 问题的列表）
~WTF Asus?：“ Warranty Claim”是我尝试使用to call的原因。
~WTF Asus?对Asus客户服务的评价
GetHuman：那么，您如何总结GetHuman的Asus客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~WTF Asus?：My Asus laptop failed just after the warranty expired. Called customer service and was told as a courtesy they could extend the warranty and repairs would be covered under warranty. I was pleasantly surprised they offered to do that, but that didn't last long. Had to call back customer service after updating my warranty. No one will acknowledge what the first CSR told me about extending the warranty! All subsequent CSRs tell me the warranty can't be extended and I must pay for all repairs. I even wrote a complaint letter, which was answered in the same manner, "we don't extend warranties". No one seems willing to even acknowledge the possibility of what the first CSR told me.*I understand my warranty expired and when I initially called it was to find out what my options were. To have your own employee give a customer information that the company is not willing to back up, whether that info is right or wrong, is just bad customer service!*As a side note, I did a lot of research about la
GetHuman：让我们量化一下您与Asus联系的经验。在1到5的范围内，如何轻松解决Asus问题？
~WTF Asus?：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~WTF Asus?：在沟通方面，我会给他们五分之三的two。
GetHuman：Asus快速有效地解决问题的能力又如何呢？
~WTF Asus?：为此，我要说出五分之二的one。
GetHuman：最后-对其他Asus客户有何建议？
~WTF Asus?：在一天中的早些时候或深夜给他们打电话。不要忘记Asus可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~WTF Asus?在noviembre 19º, 2017发生的Asus客户服务问题中得到了一些有用的反馈和措辞。