Asurion: I filed my claim on *** at *p.m and was told as...
GetHuman用户~ROSS来自novembre 28, 2017的Asurion条客户评论
~ROSS案的背景
GetHuman:~ROSS-您能告诉我们其他Asurion个客户何时提起诉讼吗?
~ROSS:Yeah。在novembre 18上是evening。
GetHuman:您是否接触到Asurion,如果可以,怎么做?
GetHuman:这些常见的Asurion客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ROSS 常见 Asurion 问题的列表)
~ROSS:“ Problem with a claim”是我尝试使用to call的原因。
~ROSS对Asurion客户服务的评价
GetHuman:那么,您如何总结GetHuman的Asurion客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ROSS:I filed my claim on *** at *p.m and was told as long as I called them before *p.m I would get my Phone the next day. I have had nothing but problem after problems with these guys but my carrier has been great trying to help. The phone companies need to stop using them. I was emailed today after being told today my phone would be here tomorrow *** that it's on back order. REALLY !!!! TO MAKE MATTER WORSE YOU CAN'T TALK TO ANY OF THE RUDE TECHS BECAUSE THE PHONE HANGS UP AFTER THE MESSAGE. NO WONDER THEY DON'T HAVE AN EMAIL ADDRESS.
GetHuman:让我们量化一下您与Asurion联系的经验。在1到5的范围内,如何轻松解决Asurion问题?
~ROSS:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ROSS:在沟通方面,我会给他们五分之三的three。
GetHuman:Asurion快速有效地解决问题的能力又如何呢?
~ROSS:为此,我要说出五分之二的five。
GetHuman:最后-对其他Asurion客户有何建议?
~ROSS:在一天中的早些时候或深夜给他们打电话。不要忘记Asurion可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ROSS在novembre 18, 2017发生的Asurion客户服务问题中得到了一些有用的反馈和措辞。