Apria Healthcare: On February * I called in to Apria to get a rep...
GetHuman用户~Daffy来自November 27th, 2017的Apria Healthcare条客户评论
~Daffy案的背景
GetHuman:~Daffy-您能告诉我们其他Apria Healthcare个客户何时提起诉讼吗?
~Daffy:Yes。在November 17th上是morning。
GetHuman:您是否接触到Apria Healthcare,如果可以,怎么做?
GetHuman:这些常见的Apria Healthcare客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Daffy 常见 Apria Healthcare 问题的列表)
~Daffy:“ Coverage question”是我尝试使用to call的原因。
~Daffy对Apria Healthcare客户服务的评价
GetHuman:那么,您如何总结GetHuman的Apria Healthcare客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Daffy:On February * I called in to Apria to get a replacement mask for my CPAP. It has taken ** days, more than ** phone calls, HOURS sitting on hold, and numerous dropped calls* which then meant that I had to call back in, sit in the phone que and on hold for up to forty minutes, just to talk to someone that would ask me a bunch of security questions, then transfer me to someone that would again ask me the very same security questions. Their "Customer Care" department is a total joke. If you have a choice, go with another vendor for your supplies.
GetHuman:让我们量化一下您与Apria Healthcare联系的经验。在1到5的范围内,如何轻松解决Apria Healthcare问题?
~Daffy:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Daffy:在沟通方面,我会给他们五分之三的two。
GetHuman:Apria Healthcare快速有效地解决问题的能力又如何呢?
~Daffy:为此,我要说出五分之二的three。
GetHuman:最后-对其他Apria Healthcare客户有何建议?
~Daffy:在一天中的早些时候或深夜给他们打电话。不要忘记Apria Healthcare可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Daffy在November 17th, 2017发生的Apria Healthcare客户服务问题中得到了一些有用的反馈和措辞。