Apria Healthcare: Very poor customer service. Had many claims th...
GetHuman用户~jigsy来自November 5, 2017的Apria Healthcare条客户评论
~jigsy案的背景
GetHuman：~jigsy-您能告诉我们其他Apria Healthcare个客户何时提起诉讼吗？
~jigsy：Yeah。在Oktober 30上是evening。
GetHuman：您是否接触到Apria Healthcare，如果可以，怎么做？
GetHuman：这些常见的Apria Healthcare客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~jigsy 常见 Apria Healthcare 问题的列表）
~jigsy：“ Renew coverage”是我尝试使用to call的原因。
~jigsy对Apria Healthcare客户服务的评价
GetHuman：那么，您如何总结GetHuman的Apria Healthcare客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~jigsy：Very poor customer service. Had many claims that they kept billing me for. Was put in collections for a bill that had been paid by secondary insurance. Have a bill from ******* that I can't get billed to secondary insurance. I paid the bill. Was told since I paid it I couldn't get my money back. Too long. Our secondary insurance needed prescriptions for medical necessity. Even though Apria said they had the prescription they never sent to secondary insurance. I finally went to doctor and got prescriptions and mailed to secondary insurance. I have spent many hours on phone and postage to send information to get this claims corrected. I feel like I'm an Apria employee since I'm doing there work. I would cancel my service if it wasn't that our local Apria is so great and also the district manager. Senior citizens that don't understand the billing system I am sure are just paying whatever Apria sends them a statement for.
GetHuman：让我们量化一下您与Apria Healthcare联系的经验。在1到5的范围内，如何轻松解决Apria Healthcare问题？
~jigsy：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~jigsy：在沟通方面，我会给他们五分之三的two。
GetHuman：Apria Healthcare快速有效地解决问题的能力又如何呢？
~jigsy：为此，我要说出五分之二的three。
GetHuman：最后-对其他Apria Healthcare客户有何建议？
~jigsy：在一天中的早些时候或深夜给他们打电话。不要忘记Apria Healthcare可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~jigsy在Oktober 30, 2017发生的Apria Healthcare客户服务问题中得到了一些有用的反馈和措辞。