AppleCare: This number will only be helpful if you purchas...
GetHuman用户~iOS Blogger来自November 20th, 2017的AppleCare条客户评论
~iOS Blogger案的背景
GetHuman：~iOS Blogger-您能告诉我们其他AppleCare个客户何时提起诉讼吗？
~iOS Blogger：Yes。在November 17th上是morning。
GetHuman：您是否接触到AppleCare，如果可以，怎么做？
GetHuman：这些常见的AppleCare客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~iOS Blogger 常见 AppleCare 问题的列表）
~iOS Blogger：“ Complaint”是我尝试使用to call的原因。
~iOS Blogger对AppleCare客户服务的评价
GetHuman：那么，您如何总结GetHuman的AppleCare客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~iOS Blogger：This number will only be helpful if you purchased AppleCare for the device you're calling about. They will not talk to you otherwise. The only exception is after an iOS update. They seem to talk to anyone in the days immediately following a big iOS update. **I have always had extremely good service from AppleCare reps. If you don't get a good answer from the person you first talk to to, don't be afraid to ask to talk to a senior care advisor. The people who answer the phones are usually only able to help with simple questions and problems. Their knowledge is usually somewhat limited and differs from person to person. **Senior care advisors however are much better trained and will help walk you through even very complicated issues. Many will give you a number to call them back at if you have further issues with the same problem. I've had advisors who stayed on the phone with me for hours and one I worked with over the course of several months on one problem. **The service I've received
GetHuman：让我们量化一下您与AppleCare联系的经验。在1到5的范围内，如何轻松解决AppleCare问题？
~iOS Blogger：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~iOS Blogger：在沟通方面，我会给他们五分之三的four。
GetHuman：AppleCare快速有效地解决问题的能力又如何呢？
~iOS Blogger：为此，我要说出五分之二的three。
GetHuman：最后-对其他AppleCare客户有何建议？
~iOS Blogger：在一天中的早些时候或深夜给他们打电话。不要忘记AppleCare可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~iOS Blogger在November 17th, 2017发生的AppleCare客户服务问题中得到了一些有用的反馈和措辞。