Ansgear.com: Returns manager was unwilling to address my spe...
GetHuman用户~drew_84来自November 10, 2017的Ansgear.com条客户评论
~drew_84案的背景
GetHuman:~drew_84-您能告诉我们其他Ansgear.com个客户何时提起诉讼吗?
~drew_84:Sure。在November 3上是middle of the night。
GetHuman:您是否接触到Ansgear.com,如果可以,怎么做?
GetHuman:这些常见的Ansgear.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~drew_84 常见 Ansgear.com 问题的列表)
~drew_84:“ Cancel order”是我尝试使用to call的原因。
~drew_84对Ansgear.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ansgear.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~drew_84:Returns manager was unwilling to address my specific situation, stating that I would have to comply with "company policy" in order to receive an **% refund or store credit. I tried to inform her of what I perceived as an error on their website which had cost me time and money, but she was unwilling to discuss the problem further.**Felt like I was being treating as a cookie-cutter statistic rather than a human being.
GetHuman:让我们量化一下您与Ansgear.com联系的经验。在1到5的范围内,如何轻松解决Ansgear.com问题?
~drew_84:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~drew_84:在沟通方面,我会给他们五分之三的one。
GetHuman:Ansgear.com快速有效地解决问题的能力又如何呢?
~drew_84:为此,我要说出五分之二的four。
GetHuman:最后-对其他Ansgear.com客户有何建议?
~drew_84:在一天中的早些时候或深夜给他们打电话。不要忘记Ansgear.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~drew_84在November 3, 2017发生的Ansgear.com客户服务问题中得到了一些有用的反馈和措辞。