Ansgear.com: My son ordered close to $*** worth of merchandi...
GetHuman用户GetHuman-staceyh4来自November 29th, 2017的Ansgear.com条客户评论
GetHuman-staceyh4案的背景
GetHuman：GetHuman-staceyh4-您能告诉我们其他Ansgear.com个客户何时提起诉讼吗？
GetHuman-staceyh4：Yeah。在November 24th上是middle of the night。
GetHuman：您是否接触到Ansgear.com，如果可以，怎么做？
GetHuman：这些常见的Ansgear.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-staceyh4 常见 Ansgear.com 问题的列表）
GetHuman-staceyh4：“ Returns”是我尝试使用to call的原因。
GetHuman-staceyh4对Ansgear.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Ansgear.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-staceyh4：My son ordered close to $*** worth of merchandise from ANSgear. One of the items was back ordered then sent to your "graveyard" I spent exactly ** minutes on the phone yesterday **** with one of their customer service reps who took the time to find as close of replacement for the original item no longer available. I was told it would be sent with expedited shipping only to get an email this evening at *:** p.m that both items were now unavailable and graveyard items never coming back. I was assured by the rep that there were "plenty" of these items available and it wouldn't be a problem in addition to being told it would be sent out with expedited shipping. Part of the order placed on **** was finally shipped in August. We were then promised on numerous occasions it would be a couple of weeks on and on. No courtesy updates from their company. I had to call for updates. Yes, I was told and it was abundantly clear my son ordered items on a back order wait list then part of the order was completely unavailable so as I said I spent ** minutes on the phone yet again to be promised something that clearly wasn't true. I will be writing reviews in every available site that I can find about your shoddy service or lack of. Update I called the company yet again and the only thing they offered was a refund. I’m not sure how these people can stay in business!*The Customer service reps if you can call it customer service continued to place the blame on the manufacturer and my son. Not once did they take any part of the responsibility. I had to give a rating of one star for this review to be accepted, otherwise I would have not even given ANSgear even that.*Do not! I repeat Do not order from them! I cannot stress enough how bad they are! You may get lucky occasionally with an order being fulfilled, but I wouldn’t count on it!
GetHuman：让我们量化一下您与Ansgear.com联系的经验。在1到5的范围内，如何轻松解决Ansgear.com问题？
GetHuman-staceyh4：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-staceyh4：在沟通方面，我会给他们五分之三的one。
GetHuman：Ansgear.com快速有效地解决问题的能力又如何呢？
GetHuman-staceyh4：为此，我要说出五分之二的one。
GetHuman：最后-对其他Ansgear.com客户有何建议？
GetHuman-staceyh4：在一天中的早些时候或深夜给他们打电话。不要忘记Ansgear.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-staceyh4在November 24th, 2017发生的Ansgear.com客户服务问题中得到了一些有用的反馈和措辞。