Amtrust Bank: I got a new card in the mail and needed to acti...
GetHuman用户~jjnwa来自November 1st, 2017的Amtrust Bank条客户评论
~jjnwa案的背景
GetHuman：~jjnwa-您能告诉我们其他Amtrust Bank个客户何时提起诉讼吗？
~jjnwa：Yup。在October 27th上是late at night。
GetHuman：您是否接触到Amtrust Bank，如果可以，怎么做？
GetHuman：这些常见的Amtrust Bank客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~jjnwa 常见 Amtrust Bank 问题的列表）
~jjnwa：“ Setup an account”是我尝试使用to call的原因。
~jjnwa对Amtrust Bank客户服务的评价
GetHuman：那么，您如何总结GetHuman的Amtrust Bank客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~jjnwa：I got a new card in the mail and needed to activate it...simple, right? Wrong! I end the night in tears trying to get the PIN set. I called the automated service, which basically asks for your first born, after I could not satisfy that, I transferred to a human being - who was very nice. However, he told me he could activate the card but I would have to back thru the automated system for a PIN. So, call **, go through automated system, get to PIN setting and it says "system is down - transferring to agent". After a ** minute wait on hold, I get to the agent - and she doesn't know what to do - again very nice - but has no clue and keeps putting me on hold, and finally after ** minutes on hold, says I need to call back tomorroW!!!! Bottomline, no debit card now. AGGH!
GetHuman：让我们量化一下您与Amtrust Bank联系的经验。在1到5的范围内，如何轻松解决Amtrust Bank问题？
~jjnwa：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~jjnwa：在沟通方面，我会给他们五分之三的five。
GetHuman：Amtrust Bank快速有效地解决问题的能力又如何呢？
~jjnwa：为此，我要说出五分之二的three。
GetHuman：最后-对其他Amtrust Bank客户有何建议？
~jjnwa：在一天中的早些时候或深夜给他们打电话。不要忘记Amtrust Bank可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~jjnwa在October 27th, 2017发生的Amtrust Bank客户服务问题中得到了一些有用的反馈和措辞。