Amtrust Bank: The bank changed my account from a free account...

GetHuman用户~Poor service来自November 13th, 2017的Amtrust Bank条客户评论

~Poor service案的背景

GetHuman:~Poor service-您能告诉我们其他Amtrust Bank个客户何时提起诉讼吗?
~Poor service:Yes。在November 11th上是middle of the night。
GetHuman:您是否接触到Amtrust Bank,如果可以,怎么做?
~Poor service:我使用了我在GetHuman Amtrust Bank客户电话号码页面上找到的888-696-4444号码:Amtrust Bank客户服务电话号码
GetHuman:这些常见的Amtrust Bank客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Poor service 常见 Amtrust Bank 问题的列表)
~Poor service:“ Complaint”是我尝试使用to call的原因。

~Poor service对Amtrust Bank客户服务的评价

GetHuman:那么,您如何总结GetHuman的Amtrust Bank客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Poor service:The bank changed my account from a free account to a fee-based account without my knowledge. I found this out and emailed to resolve the situation. Two weeks later, without a response to my email, I received a letter indicating they would be closing my account and reporting me to credit bureaus if I did not respond. I contacted them by phone and finally got through only to find out that they closed my account and kept the balance left in the account. It was a small balance but money I would have withdrawn had I known they had changed my account. I highly recommend not using this bank!
GetHuman:让我们量化一下您与Amtrust Bank联系的经验。在1到5的范围内,如何轻松解决Amtrust Bank问题?
~Poor service:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Poor service:在沟通方面,我会给他们五分之三的five。
GetHuman:Amtrust Bank快速有效地解决问题的能力又如何呢?
~Poor service:为此,我要说出五分之二的four。
GetHuman:最后-对其他Amtrust Bank客户有何建议?
~Poor service:在一天中的早些时候或深夜给他们打电话。不要忘记Amtrust Bank可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Poor service在November 11th, 2017发生的Amtrust Bank客户服务问题中得到了一些有用的反馈和措辞。

Amtrust Bank

5.00 of 5 stars | 9条评论

~Poor service的Amtrust Bank评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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