Amtrak: For the most part, I have always enjoyed travel...

GetHuman用户~MissHoustonian来自November 16th, 2017的Amtrak条客户评论

~MissHoustonian案的背景

GetHuman:~MissHoustonian-您能告诉我们其他Amtrak个客户何时提起诉讼吗?
~MissHoustonian:Yeah。在November 7th上是middle of the night。
GetHuman:您是否接触到Amtrak,如果可以,怎么做?
~MissHoustonian:我使用了我在GetHuman Amtrak客户电话号码页面上找到的800-872-7245号码:Amtrak客户服务电话号码
GetHuman:这些常见的Amtrak客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~MissHoustonian 常见 Amtrak 问题的列表)
~MissHoustonian:“ Complaint”是我尝试使用to call的原因。

~MissHoustonian对Amtrak客户服务的评价

GetHuman:那么,您如何总结GetHuman的Amtrak客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~MissHoustonian:For the most part, I have always enjoyed traveling on Amtrak with an occasional delay here or there, or glitch in the a*c system, until today, when I caught train **, from Miami-Jacksonville. I'm complaining from the train as I type, I should've reached my final destination by now, but WE'RE LATE! The trip thus far has been plagued with delay after delay, and all Amtrak employees are trained to say---when you can find one who is not hiding, is that it's CSX's rails... therefore, everything is their fault! If you can't guarantee on time service, passengers might as well catch a Southwest Airlines flight for $** each way! We were also not kept informed by train staff who again, stayed hidden! Calling customer service is of no use, since all they say is to write a letter. The rep didn't even know who the head of Amtrak was, and eventually hung up on me, not for using profane language, but for asking questions she was incapable of answering!!! Why must we write letters? I much prefer imme
GetHuman:让我们量化一下您与Amtrak联系的经验。在1到5的范围内,如何轻松解决Amtrak问题?
~MissHoustonian:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~MissHoustonian:在沟通方面,我会给他们五分之三的five。
GetHuman:Amtrak快速有效地解决问题的能力又如何呢?
~MissHoustonian:为此,我要说出五分之二的five。
GetHuman:最后-对其他Amtrak客户有何建议?
~MissHoustonian:在一天中的早些时候或深夜给他们打电话。不要忘记Amtrak可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~MissHoustonian在November 7th, 2017发生的Amtrak客户服务问题中得到了一些有用的反馈和措辞。

Amtrak

4.23 of 5 stars | 230条评论

~MissHoustonian的Amtrak评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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