Amtrak: Blew me away. Before I could get into any detai...
GetHuman用户~ChewChewCharlie来自November 16th, 2017的Amtrak条客户评论
~ChewChewCharlie案的背景
GetHuman:~ChewChewCharlie-您能告诉我们其他Amtrak个客户何时提起诉讼吗?
~ChewChewCharlie:Yes。在November 12th上是afternoon。
GetHuman:您是否接触到Amtrak,如果可以,怎么做?
~ChewChewCharlie:我使用了我在GetHuman Amtrak客户电话号码页面上找到的800-872-7245号码:Amtrak客户服务电话号码 GetHuman:这些常见的Amtrak客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ChewChewCharlie 常见 Amtrak 问题的列表)
~ChewChewCharlie:“ Make a Booking”是我尝试使用to call的原因。
~ChewChewCharlie对Amtrak客户服务的评价
GetHuman:那么,您如何总结GetHuman的Amtrak客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ChewChewCharlie:Blew me away. Before I could get into any details, the woman who answered said Amtrak was sorry for any inconveniences during a recent trip I mentioned. I ended by saying that I was killed by Amtrak and came back only to file a complaint. She laughed and said again that Amtrak was sorry and that she had to get on to the next call where she could say she was sorry. Meanwhile, I have no idea how to get the serious attention of Amtrak regarding lost bags and a missed guaranteed Amtrak connection not compensated for despite the website saying guaranteed Amtrak connections missed would be remedied.
GetHuman:让我们量化一下您与Amtrak联系的经验。在1到5的范围内,如何轻松解决Amtrak问题?
~ChewChewCharlie:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ChewChewCharlie:在沟通方面,我会给他们五分之三的five。
GetHuman:Amtrak快速有效地解决问题的能力又如何呢?
~ChewChewCharlie:为此,我要说出五分之二的five。
GetHuman:最后-对其他Amtrak客户有何建议?
~ChewChewCharlie:在一天中的早些时候或深夜给他们打电话。不要忘记Amtrak可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ChewChewCharlie在November 12th, 2017发生的Amtrak客户服务问题中得到了一些有用的反馈和措辞。