American Express: Spoke with Michelle in Salt Lake City, supposed...
GetHuman用户~Anonymous来自November 21., 2017的American Express条客户评论
~Anonymous案的背景
GetHuman:~Anonymous-您能告诉我们其他American Express个客户何时提起诉讼吗?
~Anonymous:Yes I can。在November 17.上是evening。
GetHuman:您是否接触到American Express,如果可以,怎么做?
GetHuman:这些常见的American Express客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anonymous 常见 American Express 问题的列表)
~Anonymous:“ Card Declined”是我尝试使用to call的原因。
~Anonymous对American Express客户服务的评价
GetHuman:那么,您如何总结GetHuman的American Express客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anonymous:Spoke with Michelle in Salt Lake City, supposedly a supervisor. She said she was a supervisor and manager (really?). Unwilling to work with me on an outstanding balance. I have been a cust for a while, but I will never use my AMX card again. Horrible customer service. She would not let me speak to anyone else. Amx is happy to take our money, but unwilling to work with customers...yeah a real wonder anyone stays with them.
GetHuman:让我们量化一下您与American Express联系的经验。在1到5的范围内,如何轻松解决American Express问题?
~Anonymous:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anonymous:在沟通方面,我会给他们五分之三的one。
GetHuman:American Express快速有效地解决问题的能力又如何呢?
~Anonymous:为此,我要说出五分之二的five。
GetHuman:最后-对其他American Express客户有何建议?
~Anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记American Express可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anonymous在November 17., 2017发生的American Express客户服务问题中得到了一些有用的反馈和措辞。