American Express: All I have to say is nice way to run a company...
GetHuman用户~MadasHeck来自November 26, 2017的American Express条客户评论
~MadasHeck案的背景
GetHuman:~MadasHeck-您能告诉我们其他American Express个客户何时提起诉讼吗?
~MadasHeck:Yup。在November 24上是afternoon。
GetHuman:您是否接触到American Express,如果可以,怎么做?
GetHuman:这些常见的American Express客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~MadasHeck 常见 American Express 问题的列表)
~MadasHeck:“ Complaint”是我尝试使用to call的原因。
~MadasHeck对American Express客户服务的评价
GetHuman:那么,您如何总结GetHuman的American Express客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~MadasHeck:All I have to say is nice way to run a company Kenneth I. Chenault. *I have been waiting for *** days to get my money back for a product I paid for but never got and have tried on a couple of occasions to establish a line of communication with the dispute department but it seems they can do as they please w*o repercussion as no one seems to have their phone number and customer service won't give out their email contact info. *Customer service does not return calls when the promise to either. *My fist encounter I was on hold for a supervisor for ** minutes and was finally told they would call me w*i the hour (* weeks later, still waiting). the second time was around midnight last night and after almost an hour I finally hung up and called back and if I had not been a raging b---- I probably would not have spoken w*a supervisor then either. *All I know is if a resolution is not reached soon (w*i a couple of days) I am going to file complaints with the BBB, the FTC, and the Attorney Gener
GetHuman:让我们量化一下您与American Express联系的经验。在1到5的范围内,如何轻松解决American Express问题?
~MadasHeck:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~MadasHeck:在沟通方面,我会给他们五分之三的five。
GetHuman:American Express快速有效地解决问题的能力又如何呢?
~MadasHeck:为此,我要说出五分之二的five。
GetHuman:最后-对其他American Express客户有何建议?
~MadasHeck:在一天中的早些时候或深夜给他们打电话。不要忘记American Express可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~MadasHeck在November 24, 2017发生的American Express客户服务问题中得到了一些有用的反馈和措辞。