Ally Bank: Had to call to get the title for my grandmother...

GetHuman用户~Ethan来自November 2, 2017的Ally Bank条客户评论

~Ethan案的背景

GetHuman:~Ethan-您能告诉我们其他Ally Bank个客户何时提起诉讼吗?
~Ethan:Yes。在Oktober 26上是evening。
GetHuman:您是否接触到Ally Bank,如果可以,怎么做?
~Ethan:我使用了我在GetHuman Ally Bank客户电话号码页面上找到的877-247-2559号码:Ally Bank客户服务电话号码
GetHuman:这些常见的Ally Bank客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ethan 常见 Ally Bank 问题的列表)
~Ethan:“ Technical support”是我尝试使用to call的原因。

~Ethan对Ally Bank客户服务的评价

GetHuman:那么,您如何总结GetHuman的Ally Bank客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ethan:Had to call to get the title for my grandmother's car after setting up a sale. First I was given the wrong information on how to proceed and told that the title would be sent. It was not. Then we paid the car off with savings after being told they would send the title immediately. That was also a lie, it would take ** days, then another *-* in the mail. We lost the sale because of the delay, could not get anyone to connect us to a supervisor, and are now out almost $**,*** while looking for a new buyer. Absolutely the worst customer service I have ever encountered, and I've now had to explore possibilities of a lawsuit.
GetHuman:让我们量化一下您与Ally Bank联系的经验。在1到5的范围内,如何轻松解决Ally Bank问题?
~Ethan:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ethan:在沟通方面,我会给他们五分之三的one。
GetHuman:Ally Bank快速有效地解决问题的能力又如何呢?
~Ethan:为此,我要说出五分之二的one。
GetHuman:最后-对其他Ally Bank客户有何建议?
~Ethan:在一天中的早些时候或深夜给他们打电话。不要忘记Ally Bank可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ethan在Oktober 26, 2017发生的Ally Bank客户服务问题中得到了一些有用的反馈和措辞。

Ally Bank

2.25 of 5 stars | 23条评论

~Ethan的Ally Bank评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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