Ally Bank: I called to understand my lease buyout amount...
GetHuman用户~unrulli1来自novembre 26º, 2017的Ally Bank条客户评论
~unrulli1案的背景
GetHuman:~unrulli1-您能告诉我们其他Ally Bank个客户何时提起诉讼吗?
~unrulli1:Yup。在novembre 18º上是afternoon。
GetHuman:您是否接触到Ally Bank,如果可以,怎么做?
GetHuman:这些常见的Ally Bank客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~unrulli1 常见 Ally Bank 问题的列表)
~unrulli1:“ Change or cancel account”是我尝试使用to call的原因。
~unrulli1对Ally Bank客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ally Bank客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~unrulli1:I called to understand my lease buyout amount. My lease agreement said $*****.** plus taxes and fees. I have an Ally issued tax bill for $***.** dated ****** and I know there is a $** fee. When I added these amounts to the lease agreement amount I expected a total payoff amount of $*****.** but was quoted $*****.**.They said this was something to do with the property taxes but I don't agree as I have the Feb *th letter.They said they would confirm and call me back. I called back Monday late morning and the Ally rep gave me a payoff that exactly matched my roll-up and I call my dealer to get the payoff rolling. Later in the day I received another call stating the $*****.** amount is the payoff. I need someone to send me the exact roll-up to this number asap.
GetHuman:让我们量化一下您与Ally Bank联系的经验。在1到5的范围内,如何轻松解决Ally Bank问题?
~unrulli1:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~unrulli1:在沟通方面,我会给他们五分之三的five。
GetHuman:Ally Bank快速有效地解决问题的能力又如何呢?
~unrulli1:为此,我要说出五分之二的one。
GetHuman:最后-对其他Ally Bank客户有何建议?
~unrulli1:在一天中的早些时候或深夜给他们打电话。不要忘记Ally Bank可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~unrulli1在novembre 18º, 2017发生的Ally Bank客户服务问题中得到了一些有用的反馈和措辞。