Ally Bank: I called to understand my lease buyout amount...
GetHuman用户~unrulli1来自November 26th, 2017的Ally Bank条客户评论
~unrulli1案的背景
GetHuman：~unrulli1-您能告诉我们其他Ally Bank个客户何时提起诉讼吗？
~unrulli1：Yup。在November 18th上是afternoon。
GetHuman：您是否接触到Ally Bank，如果可以，怎么做？
GetHuman：这些常见的Ally Bank客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~unrulli1 常见 Ally Bank 问题的列表）
~unrulli1：“ Change or cancel account”是我尝试使用to call的原因。
~unrulli1对Ally Bank客户服务的评价
GetHuman：那么，您如何总结GetHuman的Ally Bank客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~unrulli1：I called to understand my lease buyout amount. My lease agreement said $*****.** plus taxes and fees. I have an Ally issued tax bill for $***.** dated ****** and I know there is a $** fee. When I added these amounts to the lease agreement amount I expected a total payoff amount of $*****.** but was quoted $*****.**.They said this was something to do with the property taxes but I don't agree as I have the Feb *th letter.They said they would confirm and call me back. I called back Monday late morning and the Ally rep gave me a payoff that exactly matched my roll-up and I call my dealer to get the payoff rolling. Later in the day I received another call stating the $*****.** amount is the payoff. I need someone to send me the exact roll-up to this number asap.
GetHuman：让我们量化一下您与Ally Bank联系的经验。在1到5的范围内，如何轻松解决Ally Bank问题？
~unrulli1：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~unrulli1：在沟通方面，我会给他们五分之三的five。
GetHuman：Ally Bank快速有效地解决问题的能力又如何呢？
~unrulli1：为此，我要说出五分之二的one。
GetHuman：最后-对其他Ally Bank客户有何建议？
~unrulli1：在一天中的早些时候或深夜给他们打电话。不要忘记Ally Bank可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~unrulli1在November 18th, 2017发生的Ally Bank客户服务问题中得到了一些有用的反馈和措辞。