Air Berlin: Compared to other comments, I received excellen...

GetHuman用户~cachef1来自November 23rd, 2017的Air Berlin条客户评论

~cachef1案的背景

GetHuman:~cachef1-您能告诉我们其他Air Berlin个客户何时提起诉讼吗?
~cachef1:Yeah。在November 22nd上是middle of the night。
GetHuman:您是否接触到Air Berlin,如果可以,怎么做?
~cachef1:我使用在GetHuman Air Berlin客户服务联系信息页面上找到的phone number:联系Air Berlin客户服务
GetHuman:这些常见的Air Berlin客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~cachef1 常见 Air Berlin 问题的列表)
~cachef1:“ Make a booking”是我尝试使用to call的原因。

~cachef1对Air Berlin客户服务的评价

GetHuman:那么,您如何总结GetHuman的Air Berlin客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~cachef1:Compared to other comments, I received excellent service with this number. It is also the one that Air Berlin lists on it's web site for the U.S.A. The number was busy - but only the *th attempt it connected directly to a representative without a wait. The representative, who was located here in the U.S, could not have been any better. Her customer service skills were a ***. Travelocity had really messed up my reservation so I wanted to go directly to the source. The representative could have pawned me off to Travelocity but did not. She took all the time needed to accomplish what was needed. She apologized for having to place me on hold, although she was so nice I laughed about it with her. I felt as though I had a personal representative. I am not saying every call ends up like this one, but I sure have nothing but great comments and I look forward to getting on my Air Berlin flight.
GetHuman:让我们量化一下您与Air Berlin联系的经验。在1到5的范围内,如何轻松解决Air Berlin问题?
~cachef1:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~cachef1:在沟通方面,我会给他们五分之三的one。
GetHuman:Air Berlin快速有效地解决问题的能力又如何呢?
~cachef1:为此,我要说出五分之二的two。
GetHuman:最后-对其他Air Berlin客户有何建议?
~cachef1:尽早或晚些时候与他们打交道。不要忘记Air Berlin可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~cachef1在November 22nd, 2017发生的Air Berlin客户服务问题中得到了一些有用的反馈和措辞。

Air Berlin

2.08 of 5 stars | 127条评论

~cachef1的Air Berlin评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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