Aetna: Beyond frustration and tired of being lied to b...
GetHuman用户GetHuman-kybadpa来自November 29th, 2017的Aetna条客户评论
GetHuman-kybadpa案的背景
GetHuman：GetHuman-kybadpa-您能告诉我们其他Aetna个客户何时提起诉讼吗？
GetHuman-kybadpa：Sure。在November 22nd上是afternoon。
GetHuman：您是否接触到Aetna，如果可以，怎么做？
GetHuman-kybadpa：我使用了我在GetHuman Aetna客户电话号码页面上找到的800-872-3862号码：Aetna客户服务电话号码 GetHuman：这些常见的Aetna客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-kybadpa 常见 Aetna 问题的列表）
GetHuman-kybadpa：“ Renew coverage”是我尝试使用to call的原因。
GetHuman-kybadpa对Aetna客户服务的评价
GetHuman：那么，您如何总结GetHuman的Aetna客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-kybadpa：Beyond frustration and tired of being lied to by employees of AETNA.
GetHuman：您能从11/22/17发生的事情中告诉我们其他人吗？
GetHuman-kybadpa：I don't even know where to start. From day one it has been one fight after another to the point I gave up. If they had told me ** months ago my in network provider was ineligible to be my PCP, I would never have joined, now even though he is in network they will not pay his bill because I have not selected a PCP, which is incorrect I did they just won't let me have him after telling me over and over they would. Please, unless you like to be frustrated by people with no clue what they are doing and supervisors that prove the Peter Principle, stay away!
GetHuman：让我们量化一下您与Aetna联系的经验。在1到5的范围内，如何轻松解决Aetna问题？
GetHuman-kybadpa：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-kybadpa：在沟通方面，我会给他们五分之三的five。
GetHuman：Aetna快速有效地解决问题的能力又如何呢？
GetHuman-kybadpa：为此，我要说出五分之二的five。
GetHuman：最后-对其他Aetna客户有何建议？
GetHuman-kybadpa：在一天中的早些时候或深夜给他们打电话。不要忘记Aetna可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-kybadpa在November 22nd, 2017发生的Aetna客户服务问题中得到了一些有用的反馈和措辞。