Aeropostale: Worst online customer service EVER!*I tried ord...
GetHuman用户~Worst company ever!来自November 13th, 2017的Aeropostale条客户评论
~Worst company ever!案的背景
GetHuman:~Worst company ever!-您能告诉我们其他Aeropostale个客户何时提起诉讼吗?
~Worst company ever!:Sure。在November 11th上是evening。
GetHuman:您是否接触到Aeropostale,如果可以,怎么做?
GetHuman:这些常见的Aeropostale客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Worst company ever! 常见 Aeropostale 问题的列表)
~Worst company ever!:“ Make a purchase”是我尝试使用to call的原因。
~Worst company ever!对Aeropostale客户服务的评价
GetHuman:那么,您如何总结GetHuman的Aeropostale客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Worst company ever!:Worst online customer service EVER!*I tried ordering online, it wouldn't go through so I called and placed over phone. Instead of rep putting in zip ***** he put *****. When I received email showing the wrong address I called back for it to be fixed. They said it was to late. They said they were sorry and it was completely their fault and I would for sure be refunded within *-* days. * days later I call to see what is going on because no money was returned and I never got an email or call stating what was going on like they promised would happen. When I called them * days later to see what the hold up was they said they coudn't help me, it was my fault, they listened to recording and 'I clearly' gave them the wrong address, when I asked to hear the recording they refused. I have been talking with UPS everyday to help me get my christmas order they have been more of a help then aeropostale ever will be! It is going on *-* weeks and still nothing. UPS says to call aero so we can all work
GetHuman:让我们量化一下您与Aeropostale联系的经验。在1到5的范围内,如何轻松解决Aeropostale问题?
~Worst company ever!:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Worst company ever!:在沟通方面,我会给他们五分之三的five。
GetHuman:Aeropostale快速有效地解决问题的能力又如何呢?
~Worst company ever!:为此,我要说出五分之二的four。
GetHuman:最后-对其他Aeropostale客户有何建议?
~Worst company ever!:在一天中的早些时候或深夜给他们打电话。不要忘记Aeropostale可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Worst company ever!在November 11th, 2017发生的Aeropostale客户服务问题中得到了一些有用的反馈和措辞。