Aeropostale: Horrible experience!!! Ordered $*** worth of cl...
GetHuman用户~yatzy来自November 25, 2017的Aeropostale条客户评论
~yatzy案的背景
GetHuman：~yatzy-您能告诉我们其他Aeropostale个客户何时提起诉讼吗？
~yatzy：Sure。在November 23上是middle of the night。
GetHuman：您是否接触到Aeropostale，如果可以，怎么做？
GetHuman：这些常见的Aeropostale客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~yatzy 常见 Aeropostale 问题的列表）
~yatzy：“ Cancel order”是我尝试使用to call的原因。
~yatzy对Aeropostale客户服务的评价
GetHuman：那么，您如何总结GetHuman的Aeropostale客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~yatzy：Horrible experience!!! Ordered $*** worth of clothing for Christmas gifts. Was emailed that they were out of one of the shirts and would not honor replacing the shirt. Ok, I had them just refund the money. The order finally came with another shirt missing and I called to have them replace the shirt. They first said no problem, then said "let me confirm that", came back and said no we can sell you a shirt at full price with free shipping, not the sale price I paid. I explained that they made the mistake and should send the shirt they left out. They would not. I had to be forceable with them to just give me my money back. I will never shop online with them again, too much of a hassle. I was on the phone trying to reason with them for over an hour. Their policies and corporate culture towards customers is arrogant and Condescending. I was frazzled just talking to customer service.
GetHuman：让我们量化一下您与Aeropostale联系的经验。在1到5的范围内，如何轻松解决Aeropostale问题？
~yatzy：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~yatzy：在沟通方面，我会给他们五分之三的four。
GetHuman：Aeropostale快速有效地解决问题的能力又如何呢？
~yatzy：为此，我要说出五分之二的one。
GetHuman：最后-对其他Aeropostale客户有何建议？
~yatzy：在一天中的早些时候或深夜给他们打电话。不要忘记Aeropostale可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~yatzy在November 23, 2017发生的Aeropostale客户服务问题中得到了一些有用的反馈和措辞。