Adobe Systems: I have been trying for days to get technical su...
GetHuman用户GetHuman-154616来自ноябрь 19-го, 2017的Adobe Systems条客户评论
GetHuman-154616案的背景
GetHuman:GetHuman-154616-您能告诉我们其他Adobe Systems个客户何时提起诉讼吗?
GetHuman-154616:Sure。在ноябрь 10-го上是evening。
GetHuman:您是否接触到Adobe Systems,如果可以,怎么做?
GetHuman:这些常见的Adobe Systems客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-154616 常见 Adobe Systems 问题的列表)
GetHuman-154616:“ Complaint”是我尝试使用to call的原因。
GetHuman-154616对Adobe Systems客户服务的评价
GetHuman:那么,您如何总结GetHuman的Adobe Systems客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-154616:I have been trying for days to get technical support from Adobe. I spent over * hour with someone who couldn't fix anything and I asked to be escalated, which she said we would need to do. She promised me that Escalation would call me. Never called. Next day, I called again. Was told that Escalation would call me (can't call escalation directly). No call. Today, I've been on the phone for hours. Finally, was told that they would transfer me to Escalation NOW. I' e been on hold on this line for ** minutes. I'm using another phone and was told that she would be transferring me. Now ** minutes. No transfer yet. Absolutely terrible service!
GetHuman:让我们量化一下您与Adobe Systems联系的经验。在1到5的范围内,如何轻松解决Adobe Systems问题?
GetHuman-154616:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-154616:在沟通方面,我会给他们五分之三的two。
GetHuman:Adobe Systems快速有效地解决问题的能力又如何呢?
GetHuman-154616:为此,我要说出五分之二的three。
GetHuman:最后-对其他Adobe Systems客户有何建议?
GetHuman-154616:在一天中的早些时候或深夜给他们打电话。不要忘记Adobe Systems可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-154616在ноябрь 10-го, 2017发生的Adobe Systems客户服务问题中得到了一些有用的反馈和措辞。