AT&T: The lady I spoke with at this number was nice a...

GetHuman用户~ann来自November 27th, 2017的AT&T条客户评论

~ann案的背景

GetHuman:~ann-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~ann:Yes。在November 19th上是afternoon。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~ann:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-288-2020号码:AT&T客户服务电话号码
GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ann 常见 AT&T 问题的列表)
~ann:“ Change plan”是我尝试使用to call的原因。

~ann对AT&T客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ann:The lady I spoke with at this number was nice and helpful. This was a relief after calling the normal customer service number and reaching a call center that was clearly not in the United States. After struggling to understand the agent and seeming to come to a good resolution, the call was disconnected before anything was confirmed. I called once before and was disconnected without ever getting a live person. The third time I called I asked to be connected to someone to cancel my service. They did not transfer me, but instead asked for my account number, which I gave them. They then said to wait a moment. I could hear things going on in the background and said "this connection is terrible." I then heard hold music and was disconnected for a third time. At that point, I looked up this number on Google. Thank you gethuman.com. You saved me from completely losing it!
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~ann:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ann:在沟通方面,我会给他们五分之三的four。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~ann:为此,我要说出五分之二的five。
GetHuman:最后-对其他AT&T客户有何建议?
~ann:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ann在November 19th, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。

AT&T

2.20 of 5 stars | 1151条评论

~ann的AT&T评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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