I've been with AT&T for over *yrs, and have nev...
GetHuman用户GetHuman-401748来自November 18th, 2017的AT&T条客户评论
GetHuman-401748案的背景
GetHuman:GetHuman-401748-您能告诉我们其他AT&T个客户何时提起诉讼吗?
GetHuman-401748:Yup。在November 9th上是middle of the night。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
GetHuman-401748:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码 GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-401748 常见 AT&T 问题的列表)
GetHuman-401748:“ Service problem”是我尝试使用to call的原因。
GetHuman-401748对AT&T客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-401748:I've been with AT&T for over *yrs, and have never seen such poor business ethics. For the last * months, they overcharged my bill, then I tried to resolved the over charges, and I then get slapped from one of their representatives with "I had international roaming charges" I've haven't been out of the country in ** yrs, so how could this be? They used this as a tool to reduce the over charges they billed me for.. As the month gets closer to bill time, they reduce your data, to run very slow, not good. Plus, plus, each rep is to use a script, which I find poor training.. It depends on a persons interpretation of what's these so call scripts mean. So I've had to deal with many problems with at least *-* different reps, which I called poor service.. Anyone thinking of buying Service from AT&T, should high tail it to a different company.. They are the worst, and should be put out of business. Their style is just to rip customers a new a**Hole. And I'm not having it.
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
GetHuman-401748:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-401748:在沟通方面,我会给他们五分之三的four。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
GetHuman-401748:为此,我要说出五分之二的one。
GetHuman:最后-对其他AT&T客户有何建议?
GetHuman-401748:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-401748在November 9th, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。