AT&T: I have never been treated so poorly and need to...
GetHuman用户~jredinc来自November 25., 2017的AT&T条客户评论
~jredinc案的背景
GetHuman:~jredinc-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~jredinc:Yes。在November 18.上是evening。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~jredinc:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码 GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jredinc 常见 AT&T 问题的列表)
~jredinc:“ Lost phone”是我尝试使用to call的原因。
~jredinc对AT&T客户服务的评价
GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jredinc:I have never been treated so poorly and need to speak to an Executive Esculations. I called in on Monday to make a payment arrangement due to me not being able to on my phone because of phone that I returned and it was never adjusted, * *I called in a the representative told me no problem and that she would adjust the payment and do the arrangement but in the meantime she stated she need to see if they received my phone as of yet because there was already being investigated. After being transferred numerous of times to the warranty department they finally found the phone and adjusted my account. I ASSumed that the payment arrangements were made as well. * *Now today my services has been suspended. WHY? That was my entire reason for calling on Monday to make a payment arrangement that I couldnt do via phone or internet. I spoke to * managers that "understood" my story" however did absolutely nothing about it. They stated that they sent a text on the *th which was yesterday and called. B
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~jredinc:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jredinc:在沟通方面,我会给他们五分之三的two。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~jredinc:为此,我要说出五分之二的three。
GetHuman:最后-对其他AT&T客户有何建议?
~jredinc:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jredinc在November 18., 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。