AT&T: As regards my business with ATT, the **** robo...

GetHuman用户~DixieCups&String来自November 25th, 2017的AT&T条客户评论

~DixieCups&String案的背景

GetHuman:~DixieCups&String-您能告诉我们其他AT&T个客户何时提起诉讼吗?
~DixieCups&String:Yup。在November 22nd上是morning。
GetHuman:您是否接触到AT&T,如果可以,怎么做?
~DixieCups&String:我使用了我在GetHuman AT&T客户电话号码页面上找到的800-331-0500号码:AT&T客户服务电话号码
GetHuman:这些常见的AT&T客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~DixieCups&String 常见 AT&T 问题的列表)
~DixieCups&String:“ Cancel service”是我尝试使用to call的原因。

~DixieCups&String对AT&T客户服务的评价

GetHuman:那么,您如何总结GetHuman的AT&T客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~DixieCups&String:As regards my business with ATT, the **** robo-answering device wastes more time than just speaking to a rep, then there's their bing bing bong and repeatedly entering numbers. Finally got to someone who couldn't help - had to go through it again to find help. Now I have a reference number and I'm waiting for ATT to disconnect the UVerse service I didn't request WITHOUT PAYING THEM the **% fee to drop their Tech *** service which I had not requested and that they didn't tell me I couldn't drop without a penalty. Are they incompetent or greedy? They **** money from us and deliver inconsistent service (my second line for the fax has been on and off, they change the settings so I can't get my emails via Outlook (they want me to use their products and make everything more difficult). And finally, as regards my home service, they charge a monthly fee (NOW, NEW!) for the modem*router, which they used to sell or you could buy outside of ATT, and they say they can't just sell it - that's the w
GetHuman:让我们量化一下您与AT&T联系的经验。在1到5的范围内,如何轻松解决AT&T问题?
~DixieCups&String:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~DixieCups&String:在沟通方面,我会给他们五分之三的one。
GetHuman:AT&T快速有效地解决问题的能力又如何呢?
~DixieCups&String:为此,我要说出五分之二的four。
GetHuman:最后-对其他AT&T客户有何建议?
~DixieCups&String:在一天中的早些时候或深夜给他们打电话。不要忘记AT&T可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~DixieCups&String在November 22nd, 2017发生的AT&T客户服务问题中得到了一些有用的反馈和措辞。

AT&T

2.20 of 5 stars | 1151条评论

~DixieCups&String的AT&T评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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