AT&T U-Verse: I always have the worst experience with AT&T. F...
GetHuman用户~Mimi Nguyen来自November 20th, 2017的AT&T U-Verse条客户评论
~Mimi Nguyen案的背景
GetHuman：~Mimi Nguyen-您能告诉我们其他AT&T U-Verse个客户何时提起诉讼吗？
~Mimi Nguyen：Yeah。在November 12th上是morning。
GetHuman：您是否接触到AT&T U-Verse，如果可以，怎么做？
GetHuman：这些常见的AT&T U-Verse客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Mimi Nguyen 常见 AT&T U-Verse 问题的列表）
~Mimi Nguyen：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Mimi Nguyen对AT&T U-Verse客户服务的评价
GetHuman：那么，您如何总结GetHuman的AT&T U-Verse客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Mimi Nguyen：I always have the worst experience with AT&T. First off, I moved and added tv service to my internet plan, I had to pay almost $*** for a deposit. They told me that it was refundable, but * people after them including managers said it wasn't refundable. And then months after months, my bills always double or triple the amount that I signed for, and doesn't matter how many people I talked to, nobody gave a darn effort to help me. I wanted to switch but I paid over $*** for deposit so I kept trying to call. I would have given this business a big * if it wasn't for a lady name Katie Collier who spent an hour to help me with the past bills, she also have her manager reimburse the money that they overcharged me for. She deserves * star and a raise. Let her train your customer service people!! * years of frustration, finally I got to speak to someone who is nice and wants to take care of her customers.
GetHuman：让我们量化一下您与AT&T U-Verse联系的经验。在1到5的范围内，如何轻松解决AT&T U-Verse问题？
~Mimi Nguyen：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Mimi Nguyen：在沟通方面，我会给他们五分之三的two。
GetHuman：AT&T U-Verse快速有效地解决问题的能力又如何呢？
~Mimi Nguyen：为此，我要说出五分之二的three。
GetHuman：最后-对其他AT&T U-Verse客户有何建议？
~Mimi Nguyen：在一天中的早些时候或深夜给他们打电话。不要忘记AT&T U-Verse可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Mimi Nguyen在November 12th, 2017发生的AT&T U-Verse客户服务问题中得到了一些有用的反馈和措辞。