iYogi: rakesh.jha was able to do what * or * other tec...

GetHuman用户~DougG来自November 3rd, 2017的iYogi条客户评论

~DougG案的背景

GetHuman:~DougG-您能告诉我们其他iYogi个客户何时提起诉讼吗?
~DougG:Yes I can。在October 27th上是afternoon。
GetHuman:您是否接触到iYogi,如果可以,怎么做?
~DougG:我使用了我在GetHuman iYogi客户电话号码页面上找到的800-237-3901号码:iYogi客户服务电话号码
GetHuman:这些常见的iYogi客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~DougG 常见 iYogi 问题的列表)
~DougG:“ None of those really matches why I wanted to call iYogi that day.”是我尝试使用to call的原因。

~DougG对iYogi客户服务的评价

GetHuman:那么,您如何总结GetHuman的iYogi客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~DougG:rakesh.jha was able to do what * or * other technicians at CA software had already failed to be capable of doing. As a result of the CA technicians' failed attempts and the challenges those failures had created, I was without internet access with my laptop for * weeks while CA, Comp USA and Tiger Direct all argued about why they could not uninstall CA from my new computer? I don't mean to infer that CA was not a good product. I had become angry with CA after I was overcharged (billed for *$*** for a $** renewal) for the *-year CA software renewal on their website. When they did this, and made me wait for * weeks to get a credit issued, I said, "Well, time for new anti-spyware*anti-addware*firewall, etc, etc. I cannot allow any company to rip me off and get away with it regardless of how easy it would be to give in. It's a matter of principle.**In addition, several of the technicians at my local Comp USA store also admitted they would not be able to help uninstall CA from my computer as
GetHuman:让我们量化一下您与iYogi联系的经验。在1到5的范围内,如何轻松解决iYogi问题?
~DougG:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~DougG:在沟通方面,我会给他们五分之三的five。
GetHuman:iYogi快速有效地解决问题的能力又如何呢?
~DougG:为此,我要说出五分之二的four。
GetHuman:最后-对其他iYogi客户有何建议?
~DougG:在一天中的早些时候或深夜给他们打电话。不要忘记iYogi可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~DougG在October 27th, 2017发生的iYogi客户服务问题中得到了一些有用的反馈和措辞。

iYogi

4.13 of 5 stars | 76条评论

~DougG的iYogi评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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