We've used Iyogi twice now and both times had p...

GetHuman用户~Barbara来自November 1., 2017的iYogi条客户评论

~Barbara案的背景

GetHuman:~Barbara-您能告诉我们其他iYogi个客户何时提起诉讼吗?
~Barbara:Yup。在Oktober 26.上是middle of the night。
GetHuman:您是否接触到iYogi,如果可以,怎么做?
~Barbara:我使用了我在GetHuman iYogi客户电话号码页面上找到的800-237-3901号码:iYogi客户服务电话号码
GetHuman:这些常见的iYogi客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Barbara 常见 iYogi 问题的列表)
~Barbara:“ None of those really matches why I wanted to call iYogi that day.”是我尝试使用to call的原因。

~Barbara对iYogi客户服务的评价

GetHuman:那么,您如何总结GetHuman的iYogi客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Barbara:We've used Iyogi twice now and both times had problems. Our HP had been infected with a virus while running CA anti-virus. Iyogi is CA's support. After * days, our computer was computer was still not operational. We got off the phone, restored our own system and moved on. second time was a simple issue that took hours to fix. Again many of the fixes required refixes. Sure they are very nice, but it takes all day and sometimes longer and and and rarely do they admit that they are clueless on the issue. This can leave your system in dire straits.
GetHuman:让我们量化一下您与iYogi联系的经验。在1到5的范围内,如何轻松解决iYogi问题?
~Barbara:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Barbara:在沟通方面,我会给他们五分之三的three。
GetHuman:iYogi快速有效地解决问题的能力又如何呢?
~Barbara:为此,我要说出五分之二的five。
GetHuman:最后-对其他iYogi客户有何建议?
~Barbara:在一天中的早些时候或深夜给他们打电话。不要忘记iYogi可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Barbara在Oktober 26., 2017发生的iYogi客户服务问题中得到了一些有用的反馈和措辞。

iYogi

4.13 of 5 stars | 76条评论

~Barbara的iYogi评论

寻求帮助的困难
5 5星
沟通质量
3 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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