iYogi: I received this service after searching online...

GetHuman用户~L Ann来自novembre 22, 2017的iYogi条客户评论

~L Ann案的背景

GetHuman:~L Ann-您能告诉我们其他iYogi个客户何时提起诉讼吗?
~L Ann:Sure。在novembre 12上是afternoon。
GetHuman:您是否接触到iYogi,如果可以,怎么做?
~L Ann:我使用了我在GetHuman iYogi客户电话号码页面上找到的800-237-3901号码:iYogi客户服务电话号码
GetHuman:这些常见的iYogi客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~L Ann 常见 iYogi 问题的列表)
~L Ann:“ None of those really matches why I wanted to call iYogi that day.”是我尝试使用to call的原因。

~L Ann对iYogi客户服务的评价

GetHuman:那么,您如何总结GetHuman的iYogi客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~L Ann:I received this service after searching online I called the number in hopes they could support me with tech support to help me on my laptop. and provided my "key" code. I had to repeat the number at least * or * times before the iYogi representative got it correct. I had a lot of trouble communicating with the iYogi representative, English was not his first language. I could only understand about **% of what he was saying. After much time and effort to get "set up" so he could begin helping me, he informed me that the tasks I needed help with were not "covered." Basically he could provide some internet security and some "green computing" software and that was about it. was not familiar with the software he wanted to install and was not comfortable with him "taking over" my computer via the internet for "** to ** minutes"." I ten was asked for ***.**and then they said they fixed my problems and that my new tech support would be transferable between the phone, laptop, and home compute
GetHuman:让我们量化一下您与iYogi联系的经验。在1到5的范围内,如何轻松解决iYogi问题?
~L Ann:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~L Ann:在沟通方面,我会给他们五分之三的five。
GetHuman:iYogi快速有效地解决问题的能力又如何呢?
~L Ann:为此,我要说出五分之二的five。
GetHuman:最后-对其他iYogi客户有何建议?
~L Ann:在一天中的早些时候或深夜给他们打电话。不要忘记iYogi可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~L Ann在novembre 12, 2017发生的iYogi客户服务问题中得到了一些有用的反馈和措辞。

iYogi

4.13 of 5 stars | 76条评论

~L Ann的iYogi评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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