iYogi: After learning that my son tried "reinstalling...

GetHuman用户GetHuman-272941来自октябрь 29-го, 2017的iYogi条客户评论

GetHuman-272941案的背景

GetHuman:GetHuman-272941-您能告诉我们其他iYogi个客户何时提起诉讼吗?
GetHuman-272941:Sure。在октябрь 25-го上是afternoon。
GetHuman:您是否接触到iYogi,如果可以,怎么做?
GetHuman-272941:我使用了我在GetHuman iYogi客户电话号码页面上找到的800-237-3901号码:iYogi客户服务电话号码
GetHuman:这些常见的iYogi客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-272941 常见 iYogi 问题的列表)
GetHuman-272941:“ None of those really matches why I wanted to call iYogi that day.”是我尝试使用to call的原因。

GetHuman-272941对iYogi客户服务的评价

GetHuman:那么,您如何总结GetHuman的iYogi客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-272941:After learning that my son tried "reinstalling windows" to fix a virus infection he had gotten on our family computer I went into a state of panic.*This kid knows just about as much about computers as I do - next to nothing.*Sure enough, when I looked at the computer later that day the internet wasnt working and it would only boot up half of the time. I called Iyogi to get some help with my situation.***It was difficult, first, to get them to answer the phone and sencond, to talk to me patiently and explain the situation in language I could understand. I felt overwhelmed with technobabble that I did not understand and felt that I was being talked down to about the situation.**Im sorry im not a computer expert - I was explaining the situation the best I knew how - the internet wasnt working and it was having trouble starting at all! I arranged for one of their technicians to come to the house to check it out.***Long story short, the guy who came to assess the situation was very knowledg
GetHuman:让我们量化一下您与iYogi联系的经验。在1到5的范围内,如何轻松解决iYogi问题?
GetHuman-272941:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-272941:在沟通方面,我会给他们五分之三的three。
GetHuman:iYogi快速有效地解决问题的能力又如何呢?
GetHuman-272941:为此,我要说出五分之二的five。
GetHuman:最后-对其他iYogi客户有何建议?
GetHuman-272941:在一天中的早些时候或深夜给他们打电话。不要忘记iYogi可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-272941在октябрь 25-го, 2017发生的iYogi客户服务问题中得到了一些有用的反馈和措辞。

iYogi

4.13 of 5 stars | 76条评论

GetHuman-272941的iYogi评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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