iTunes: After trying this number numerous and talking t...
GetHuman用户~Barb来自November 21., 2017的iTunes条客户评论
~Barb案的背景
GetHuman：~Barb-您能告诉我们其他iTunes个客户何时提起诉讼吗？
~Barb：Yes。在November 11.上是morning。
GetHuman：您是否接触到iTunes，如果可以，怎么做？
GetHuman：这些常见的iTunes客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Barb 常见 iTunes 问题的列表）
~Barb：“ Track order”是我尝试使用to call的原因。
~Barb对iTunes客户服务的评价
GetHuman：那么，您如何总结GetHuman的iTunes客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Barb：After trying this number numerous and talking to a machine that transferred me to technical support where I talked to another machine and then was disconnected. I looked up iTunes support and dialed * *** ***-**** and was answered immediately I explained that I was questioning charges that had been placed on my MasterCard and was advised that there has been a big problem with hackers, I was asked to give him assess to my computer which I did and he checked whatever and advised me that I had a hacker and he would transfer me to technician who would clean my computer for $***. I refused to do this and was advised that I would not get a credit for the charges unless I did this. I did not and immediately reported this whole experience to MasterCard who have sent these charges to their fraud department. I am questioning if this was a department with iTunes I spoke with or if this is a legitimate number. I would appreciate an answer via my e-mail at *****@***.com
GetHuman：让我们量化一下您与iTunes联系的经验。在1到5的范围内，如何轻松解决iTunes问题？
~Barb：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Barb：在沟通方面，我会给他们五分之三的five。
GetHuman：iTunes快速有效地解决问题的能力又如何呢？
~Barb：为此，我要说出五分之二的five。
GetHuman：最后-对其他iTunes客户有何建议？
~Barb：在一天中的早些时候或深夜给他们打电话。不要忘记iTunes可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Barb在November 11., 2017发生的iTunes客户服务问题中得到了一些有用的反馈和措辞。