eSecuritel: Billing department is incompetent - causing the...
GetHuman用户~Xaun Loc来自November 23, 2017的eSecuritel条客户评论
~Xaun Loc案的背景
GetHuman：~Xaun Loc-您能告诉我们其他eSecuritel个客户何时提起诉讼吗？
~Xaun Loc：Yes。在November 21上是afternoon。
GetHuman：您是否接触到eSecuritel，如果可以，怎么做？
GetHuman：这些常见的eSecuritel客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Xaun Loc 常见 eSecuritel 问题的列表）
~Xaun Loc：“ Cancel service”是我尝试使用to call的原因。
~Xaun Loc对eSecuritel客户服务的评价
GetHuman：那么，您如何总结GetHuman的eSecuritel客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Xaun Loc：Billing department is incompetent - causing them to make mistakes processing credit cards then send out cancellation notices because THEY made a mistake. When you try to call in to resolve the problem you get either a clumsy phone menu system or simply an announcement that they are "experiencing heavy call volume" and get to listen to elevator music until you finally give up. Their website is just as bad - if you don't know the user ID and password the system will say it is going to email you the information, but then it never sends out the email. If you use their "Contact Us" web form, you will get that form returned as a bounced email because their website tries to email your question to an esecuritel.com address that doesn't exist.
GetHuman：让我们量化一下您与eSecuritel联系的经验。在1到5的范围内，如何轻松解决eSecuritel问题？
~Xaun Loc：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Xaun Loc：在沟通方面，我会给他们五分之三的four。
GetHuman：eSecuritel快速有效地解决问题的能力又如何呢？
~Xaun Loc：为此，我要说出五分之二的one。
GetHuman：最后-对其他eSecuritel客户有何建议？
~Xaun Loc：在一天中的早些时候或深夜给他们打电话。不要忘记eSecuritel可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Xaun Loc在November 21, 2017发生的eSecuritel客户服务问题中得到了一些有用的反馈和措辞。