eHarmony: They absolutely lied to me. I had a chat online...
GetHuman用户~BB123来自November 26th, 2017的eHarmony条客户评论
~BB123案的背景
GetHuman:~BB123-您能告诉我们其他eHarmony个客户何时提起诉讼吗?
~BB123:Yup。在November 16th上是afternoon。
GetHuman:您是否接触到eHarmony,如果可以,怎么做?
GetHuman:这些常见的eHarmony客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~BB123 常见 eHarmony 问题的列表)
~BB123:“ Refund a Charge”是我尝试使用to contact的原因。
~BB123对eHarmony客户服务的评价
GetHuman:那么,您如何总结GetHuman的eHarmony客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~BB123:They absolutely lied to me. I had a chat online when I signed up and they guaranteed * months for the price of one. Then today after only * month I was charged ** dollars again and the customer service said they had no record of the chat! Plus they said they cannot refund the money anyway I have to e-mail another department because they have no phone number! You know being disingenuous is not going to keep customers and word of mouth advertising is the most powerful so when I tell all my friends what they did then they will tell others and soon this one lie E-harmony told me will be known by lots of people. Sure they might have got me for ** bucks but if they would have just been honest I might have stayed a customer for a while and they could have earned more money by simply being honest. Not to mention all the people would have heard good things about their company. Oh well, the power will always be the peoples!
GetHuman:让我们量化一下您与eHarmony联系的经验。在1到5的范围内,如何轻松解决eHarmony问题?
~BB123:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~BB123:在沟通方面,我会给他们五分之三的five。
GetHuman:eHarmony快速有效地解决问题的能力又如何呢?
~BB123:为此,我要说出五分之二的three。
GetHuman:最后-对其他eHarmony客户有何建议?
~BB123:尽早或晚些时候与他们打交道。不要忘记eHarmony可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~BB123在November 16th, 2017发生的eHarmony客户服务问题中得到了一些有用的反馈和措辞。