eFaucets.com: I tried to purchase a sink through them. I need...

GetHuman用户~Desiree D.来自November 22nd, 2017的eFaucets.com条客户评论

~Desiree D.案的背景

GetHuman:~Desiree D.-您能告诉我们其他eFaucets.com个客户何时提起诉讼吗?
~Desiree D.:Yes。在November 19th上是afternoon。
GetHuman:您是否接触到eFaucets.com,如果可以,怎么做?
~Desiree D.:我使用在GetHuman eFaucets.com客户服务联系信息页面上找到的phone number:联系eFaucets.com客户服务
GetHuman:这些常见的eFaucets.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Desiree D. 常见 eFaucets.com 问题的列表)
~Desiree D.:“ Warranty claim”是我尝试使用to call的原因。

~Desiree D.对eFaucets.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的eFaucets.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Desiree D.:I tried to purchase a sink through them. I needed it ASAP so my granite fabricators could finish the job for my counter top so I paid an extra $*** to have it over-nighted. I did not hear anything from them after * days so I gave them a call to see when I could expect my new sink. After being on hold for ** minutes, I was told my order was cancelled. I was angry they never informed me so I could purchase elsewhere. I asked when I could expect a refund and was told it would take * - ** days. Fast forward a month, I get my CC bill and see a $*** charge from EFaucets but no refund. I call and after another ** minute wait a somewhat apologetic rep, named Jennifer, says she is sorry about the "oversight" and they will process that refund in * to * days. Really!!! They have the ability to process your charge in minutes but it takes days for a refund. My advice to you is DO NOT BUY FROM THIS COMPANY!!!
GetHuman:让我们量化一下您与eFaucets.com联系的经验。在1到5的范围内,如何轻松解决eFaucets.com问题?
~Desiree D.:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Desiree D.:在沟通方面,我会给他们五分之三的one。
GetHuman:eFaucets.com快速有效地解决问题的能力又如何呢?
~Desiree D.:为此,我要说出五分之二的one。
GetHuman:最后-对其他eFaucets.com客户有何建议?
~Desiree D.:尽早或晚些时候与他们打交道。不要忘记eFaucets.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Desiree D.在November 19th, 2017发生的eFaucets.com客户服务问题中得到了一些有用的反馈和措辞。

eFaucets.com

1.00 of 5 stars | 10条评论

~Desiree D.的eFaucets.com评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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