eBay: My account was stolen. The number sent to my c...
GetHuman用户~Cherz来自November 17th, 2017的eBay条客户评论
~Cherz案的背景
GetHuman:~Cherz-您能告诉我们其他eBay个客户何时提起诉讼吗?
~Cherz:Yeah。在November 13th上是afternoon。
GetHuman:您是否接触到eBay,如果可以,怎么做?
~Cherz:我使用在GetHuman eBay客户服务联系信息页面上找到的help page:联系eBay客户服务 GetHuman:这些常见的eBay客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Cherz 常见 eBay 问题的列表)
~Cherz:“ Returns”是我尝试使用to contact的原因。
~Cherz对eBay客户服务的评价
GetHuman:那么,您如何总结GetHuman的eBay客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Cherz:My account was stolen. The number sent to my cel phone didn't seem to get me anywhere, so I had a confirmation sent to my email which never came. When I called this number, I couldn't believe the questions they asked. Far too personal, far too close to a credit report. If they can't seem to simply send an email to the email listed on the account, and their confirmation number sent in a text message doesn't work, then I can't answer questions related to my credit report!**I finally got back into my account the next day and changed a few things. Also removed Paypal link for now. It seems really sketchy that they'd ask for the street I lived on ** years ago, but can't seem to send an email confirmation!
GetHuman:让我们量化一下您与eBay联系的经验。在1到5的范围内,如何轻松解决eBay问题?
~Cherz:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Cherz:在沟通方面,我会给他们五分之三的three。
GetHuman:eBay快速有效地解决问题的能力又如何呢?
~Cherz:为此,我要说出五分之二的two。
GetHuman:最后-对其他eBay客户有何建议?
~Cherz:尽早或晚些时候与他们打交道。不要忘记eBay可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Cherz在November 13th, 2017发生的eBay客户服务问题中得到了一些有用的反馈和措辞。