eBay: My account disappeared after more than ** years...

GetHuman用户~John Ashcroft来自noviembre 23º, 2017的eBay条客户评论

~John Ashcroft案的背景

GetHuman:~John Ashcroft-您能告诉我们其他eBay个客户何时提起诉讼吗?
~John Ashcroft:Yes I can。在noviembre 16º上是morning。
GetHuman:您是否接触到eBay,如果可以,怎么做?
~John Ashcroft:我使用在GetHuman eBay客户服务联系信息页面上找到的help page:联系eBay客户服务
GetHuman:这些常见的eBay客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~John Ashcroft 常见 eBay 问题的列表)
~John Ashcroft:“ Refund”是我尝试使用to contact的原因。

~John Ashcroft对eBay客户服务的评价

GetHuman:那么,您如何总结GetHuman的eBay客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~John Ashcroft:My account disappeared after more than ** years of use. They claim there is no username that matches my account, and there is no account associated with the e-mail address that I used to register the e-bay account. When I called in, the phone system had me enter my phone number and zip code to look for my account -- and the phone system said that I had a valid account. After more than ** minutes on hold (despite an estimated time of ** minutes), I still haven't had any contact with the * Indian phone operator they have hired for this department. I find it rather convenient that my account information disappeared on the same day that I needed to file a grievance with a seller who did not have the legal right to sell the vehicle I purchased (it didn't actually belong to him). I'm getting the feeling that e-bay is on its way to lawsuit central.
GetHuman:让我们量化一下您与eBay联系的经验。在1到5的范围内,如何轻松解决eBay问题?
~John Ashcroft:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~John Ashcroft:在沟通方面,我会给他们五分之三的four。
GetHuman:eBay快速有效地解决问题的能力又如何呢?
~John Ashcroft:为此,我要说出五分之二的three。
GetHuman:最后-对其他eBay客户有何建议?
~John Ashcroft:尽早或晚些时候与他们打交道。不要忘记eBay可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~John Ashcroft在noviembre 16º, 2017发生的eBay客户服务问题中得到了一些有用的反馈和措辞。

eBay

3.30 of 5 stars | 877条评论

~John Ashcroft的eBay评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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