iYogi: These people are a joke. After trying to find t...

GetHuman用户~M来自October 31st, 2017的iYogi条客户评论

~M案的背景

GetHuman:~M-您能告诉我们其他iYogi个客户何时提起诉讼吗?
~M:Yes。在October 26th上是late at night。
GetHuman:您是否接触到iYogi,如果可以,怎么做?
~M:我使用了我在GetHuman iYogi客户电话号码页面上找到的800-237-3901号码:iYogi客户服务电话号码
GetHuman:这些常见的iYogi客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~M 常见 iYogi 问题的列表)
~M:“ None of those really matches why I wanted to call iYogi that day.”是我尝试使用to call的原因。

~M对iYogi客户服务的评价

GetHuman:那么,您如何总结GetHuman的iYogi客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~M:These people are a joke. After trying to find the problem myself for a week I first contacted their live chat, explained the problem, he assured their tech knew how to fix the problem and I would receive a call. Got call about ** minutes later, explained problem, was guaranteed they could fix the problem after paying charge. Spent three hours on phone with tech who had me doing nothing more then I had already done for the past week. Kept telling him I was somewhat of a tech myself so knew how to navigate thru the pc, tech kept saying please don't interrupt me. Finally was told he would need to escalate my problem to a senior tech who would call me back within ** hours and assuradly fix the problem Well no call since, I finally had to do a reinstall and am back on line. Am checking with my CC company to stop the charge. Guess if you have no knowledge of computers whatsoever they may be helpful. Also keep in mind, if your problem is network connectivity they can be of no help whatsover c
GetHuman:让我们量化一下您与iYogi联系的经验。在1到5的范围内,如何轻松解决iYogi问题?
~M:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~M:在沟通方面,我会给他们五分之三的two。
GetHuman:iYogi快速有效地解决问题的能力又如何呢?
~M:为此,我要说出五分之二的three。
GetHuman:最后-对其他iYogi客户有何建议?
~M:在一天中的早些时候或深夜给他们打电话。不要忘记iYogi可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~M在October 26th, 2017发生的iYogi客户服务问题中得到了一些有用的反馈和措辞。

iYogi

4.13 of 5 stars | 76条评论

~M的iYogi评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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