iTunes: The manager said that I was able to play Double...

GetHuman用户~Cindy Speck来自November 24, 2017的iTunes条客户评论

~Cindy Speck案的背景

GetHuman:~Cindy Speck-您能告诉我们其他iTunes个客户何时提起诉讼吗?
~Cindy Speck:Yup。在November 22上是afternoon。
GetHuman:您是否接触到iTunes,如果可以,怎么做?
~Cindy Speck:我使用了我在GetHuman iTunes客户电话号码页面上找到的800-676-2775号码:iTunes客户服务电话号码
GetHuman:这些常见的iTunes客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Cindy Speck 常见 iTunes 问题的列表)
~Cindy Speck:“ Track order”是我尝试使用to call的原因。

~Cindy Speck对iTunes客户服务的评价

GetHuman:那么,您如何总结GetHuman的iTunes客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Cindy Speck:The manager said that I was able to play Double Down casino & purchase chips. She told me that I had over ** charge backs which is insane! I'm a stock broker & would obviously not call had I done these crimes!!!!! I did not even recognize the last * numbers on the card that was used & they could not give me a name on the card I left there feeling like a criminal bi have had the same credit card on file for * months & was willing to give her my credit card info as proof. Just last Saturday they apologized & immediately fixed the issue of purchasing chips. I'm really angry & she was very rude to say the least band on top of that* she said I could have access as long as there were no more charge backs on my account for which I have never done. I just wanted to buy chips!!!!
GetHuman:让我们量化一下您与iTunes联系的经验。在1到5的范围内,如何轻松解决iTunes问题?
~Cindy Speck:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Cindy Speck:在沟通方面,我会给他们五分之三的five。
GetHuman:iTunes快速有效地解决问题的能力又如何呢?
~Cindy Speck:为此,我要说出五分之二的four。
GetHuman:最后-对其他iTunes客户有何建议?
~Cindy Speck:在一天中的早些时候或深夜给他们打电话。不要忘记iTunes可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Cindy Speck在November 22, 2017发生的iTunes客户服务问题中得到了一些有用的反馈和措辞。

iTunes

2.83 of 5 stars | 179条评论

~Cindy Speck的iTunes评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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