I've contacted eBay six times regarding the sam...

GetHuman用户~Anonymous来自November 24., 2017的eBay条客户评论

~Anonymous案的背景

GetHuman:~Anonymous-您能告诉我们其他eBay个客户何时提起诉讼吗?
~Anonymous:Yup。在November 20.上是afternoon。
GetHuman:您是否接触到eBay,如果可以,怎么做?
~Anonymous:我使用在GetHuman eBay客户服务联系信息页面上找到的help page:联系eBay客户服务
GetHuman:这些常见的eBay客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anonymous 常见 eBay 问题的列表)
~Anonymous:“ Warranty claim”是我尝试使用to contact的原因。

~Anonymous对eBay客户服务的评价

GetHuman:那么,您如何总结GetHuman的eBay客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anonymous:I've contacted eBay six times regarding the same matter and each time they told me they would let their 'manager' know and that the 'manager' would resolve the issue in **-hours. Each time I had to call eBay again, explain my story all over again which resulted in the same result of them telling me the same thing. They want customers to give up expecially when it comes to them paying out money they promised you over a buyer protection case. Tonight will be the sixth time calling them and I am sure they will pass me around and give me the run around which they are trained to do. **Their communication is scripted as they are trained to 'calm' irate customers down but it sounds so ridiculous because 'they' don't understand how upset we are.
GetHuman:让我们量化一下您与eBay联系的经验。在1到5的范围内,如何轻松解决eBay问题?
~Anonymous:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anonymous:在沟通方面,我会给他们五分之三的two。
GetHuman:eBay快速有效地解决问题的能力又如何呢?
~Anonymous:为此,我要说出五分之二的three。
GetHuman:最后-对其他eBay客户有何建议?
~Anonymous:尽早或晚些时候与他们打交道。不要忘记eBay可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anonymous在November 20., 2017发生的eBay客户服务问题中得到了一些有用的反馈和措辞。

eBay

3.30 of 5 stars | 877条评论

~Anonymous的eBay评论

寻求帮助的困难
5 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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