Xilinx Inc.: I paid for a commercial Xilinx tool license for...
GetHuman用户~univ111来自नवंबर २३, २०१७的Xilinx Inc.条客户评论
~univ111案的背景
GetHuman:~univ111-您能告诉我们其他Xilinx Inc.个客户何时提起诉讼吗?
~univ111:Yes I can。在नवंबर १६上是afternoon。
GetHuman:您是否接触到Xilinx Inc.,如果可以,怎么做?
GetHuman:这些常见的Xilinx Inc.客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~univ111 常见 Xilinx Inc. 问题的列表)
~univ111:“ Returns”是我尝试使用to call的原因。
~univ111对Xilinx Inc.客户服务的评价
GetHuman:那么,您如何总结GetHuman的Xilinx Inc.客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~univ111:I paid for a commercial Xilinx tool license for Vivado, their new HDL development environment. I submitted a webcase on Vivado. I get a response that because I'm employed by a university that I am not entitled for support from Xilinx notwithstanding that I purchased the Xilinx product and am a paying customer. To this day (it has been a month) there has been no change in this situation. I think this is fraudulent. They were more than happy to accept our $*K for the tool license with no mention of this support discrimination up front. Too bad the university is unwilling to press this.
GetHuman:让我们量化一下您与Xilinx Inc.联系的经验。在1到5的范围内,如何轻松解决Xilinx Inc.问题?
~univ111:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~univ111:在沟通方面,我会给他们五分之三的one。
GetHuman:Xilinx Inc.快速有效地解决问题的能力又如何呢?
~univ111:为此,我要说出五分之二的one。
GetHuman:最后-对其他Xilinx Inc.客户有何建议?
~univ111:在一天中的早些时候或深夜给他们打电话。不要忘记Xilinx Inc.可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~univ111在नवंबर १६, २०१७发生的Xilinx Inc.客户服务问题中得到了一些有用的反馈和措辞。