Xilinx Inc.: I paid for a commercial Xilinx tool license for...
GetHuman用户~univ111来自November 23., 2017的Xilinx Inc.条客户评论
~univ111案的背景
GetHuman：~univ111-您能告诉我们其他Xilinx Inc.个客户何时提起诉讼吗？
~univ111：Yes I can。在November 16.上是afternoon。
GetHuman：您是否接触到Xilinx Inc.，如果可以，怎么做？
GetHuman：这些常见的Xilinx Inc.客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~univ111 常见 Xilinx Inc. 问题的列表）
~univ111：“ Returns”是我尝试使用to call的原因。
~univ111对Xilinx Inc.客户服务的评价
GetHuman：那么，您如何总结GetHuman的Xilinx Inc.客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~univ111：I paid for a commercial Xilinx tool license for Vivado, their new HDL development environment. I submitted a webcase on Vivado. I get a response that because I'm employed by a university that I am not entitled for support from Xilinx notwithstanding that I purchased the Xilinx product and am a paying customer. To this day (it has been a month) there has been no change in this situation. I think this is fraudulent. They were more than happy to accept our $*K for the tool license with no mention of this support discrimination up front. Too bad the university is unwilling to press this.
GetHuman：让我们量化一下您与Xilinx Inc.联系的经验。在1到5的范围内，如何轻松解决Xilinx Inc.问题？
~univ111：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~univ111：在沟通方面，我会给他们五分之三的one。
GetHuman：Xilinx Inc.快速有效地解决问题的能力又如何呢？
~univ111：为此，我要说出五分之二的one。
GetHuman：最后-对其他Xilinx Inc.客户有何建议？
~univ111：在一天中的早些时候或深夜给他们打电话。不要忘记Xilinx Inc.可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~univ111在November 16., 2017发生的Xilinx Inc.客户服务问题中得到了一些有用的反馈和措辞。