Xcel Energy: phone menu is better than any company other tha...
GetHuman用户GetHuman-185399来自November 19th, 2017的Xcel Energy条客户评论
GetHuman-185399案的背景
GetHuman：GetHuman-185399-您能告诉我们其他Xcel Energy个客户何时提起诉讼吗？
GetHuman-185399：Yes。在November 14th上是late at night。
GetHuman：您是否接触到Xcel Energy，如果可以，怎么做？
GetHuman：这些常见的Xcel Energy客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-185399 常见 Xcel Energy 问题的列表）
GetHuman-185399：“ Meter reading”是我尝试使用to call的原因。
GetHuman-185399对Xcel Energy客户服务的评价
GetHuman：那么，您如何总结GetHuman的Xcel Energy客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-185399：phone menu is better than any company other than Apple. Wait timeat * in the morning was very short.**Man was very helpful, patient. Didn't get riled when I didn't understand. Very confusing paying for last month especially when I called in October to get my budget billing set up.Evidently, you were doing maintainance on your system and I was told to call back and didn't. This happens every year with trying to put me on your budget billing which ended up with my having to pay *** dollars one month.**I hate your bothering me with the wash month, etc. There should be a way to set it up and leave it alone unless I call.
GetHuman：让我们量化一下您与Xcel Energy联系的经验。在1到5的范围内，如何轻松解决Xcel Energy问题？
GetHuman-185399：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-185399：在沟通方面，我会给他们五分之三的one。
GetHuman：Xcel Energy快速有效地解决问题的能力又如何呢？
GetHuman-185399：为此，我要说出五分之二的two。
GetHuman：最后-对其他Xcel Energy客户有何建议？
GetHuman-185399：在一天中的早些时候或深夜给他们打电话。不要忘记Xcel Energy可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-185399在November 14th, 2017发生的Xcel Energy客户服务问题中得到了一些有用的反馈和措辞。