Xcel Energy: We have exposed wires showing on our line outsi...
GetHuman用户~KAG来自November 27th, 2017的Xcel Energy条客户评论
~KAG案的背景
GetHuman:~KAG-您能告诉我们其他Xcel Energy个客户何时提起诉讼吗?
~KAG:Yeah。在November 25th上是evening。
GetHuman:您是否接触到Xcel Energy,如果可以,怎么做?
GetHuman:这些常见的Xcel Energy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~KAG 常见 Xcel Energy 问题的列表)
~KAG:“ Meter reading”是我尝试使用to call的原因。
~KAG对Xcel Energy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Xcel Energy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~KAG:We have exposed wires showing on our line outside. Everything inside our house has been going through extreme power surges, our washing machine blew up, and we don't have enough power to run a hair dryer or microwave. I went through the call center and was treated horribly by * woman, and told a whole bunch of horrible lies and such from them, which I posted on the facebook website. Then I was told our issue was reported as fixed. Funny...the wires are STILL exposed and we are STILL having severe power surges. This whole experience has been the worst ever, and Xcel's customer service is HORRIBLE. I like how even on this website...only * characters can be entered for the minutes...I am now on ** hours waiting for help, which is **** minutes. RIDIUCLOUS!!!
GetHuman:让我们量化一下您与Xcel Energy联系的经验。在1到5的范围内,如何轻松解决Xcel Energy问题?
~KAG:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~KAG:在沟通方面,我会给他们五分之三的one。
GetHuman:Xcel Energy快速有效地解决问题的能力又如何呢?
~KAG:为此,我要说出五分之二的one。
GetHuman:最后-对其他Xcel Energy客户有何建议?
~KAG:在一天中的早些时候或深夜给他们打电话。不要忘记Xcel Energy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~KAG在November 25th, 2017发生的Xcel Energy客户服务问题中得到了一些有用的反馈和措辞。