XO Communications: Horrible customer service and turn around time...
GetHuman用户~Rich来自November 2., 2017的XO Communications条客户评论
~Rich案的背景
GetHuman：~Rich-您能告诉我们其他XO Communications个客户何时提起诉讼吗？
~Rich：Sure。在Oktober 27.上是evening。
GetHuman：您是否接触到XO Communications，如果可以，怎么做？
GetHuman：这些常见的XO Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Rich 常见 XO Communications 问题的列表）
~Rich：“ Update account information”是我尝试使用to call的原因。
~Rich对XO Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的XO Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Rich：Horrible customer service and turn around time. We have been without business phone line for over ** hours! We were looking into changing service to Broadview and tried to port numbers on Friday but were not ready to switch so we cancelled the move. Monday morning XO turns off our service and calls it an outage. They said they person who handled the port for us was out and they had to start over to turn our service back on. They are trying to teach us a lesson for switching service providers. If they didn*€*t have such bad service to begin with we would have never switched.
GetHuman：让我们量化一下您与XO Communications联系的经验。在1到5的范围内，如何轻松解决XO Communications问题？
~Rich：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Rich：在沟通方面，我会给他们五分之三的one。
GetHuman：XO Communications快速有效地解决问题的能力又如何呢？
~Rich：为此，我要说出五分之二的one。
GetHuman：最后-对其他XO Communications客户有何建议？
~Rich：在一天中的早些时候或深夜给他们打电话。不要忘记XO Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Rich在Oktober 27., 2017发生的XO Communications客户服务问题中得到了一些有用的反馈和措辞。