Whirlpool: Poor Customer Service. Refrigerator Ice maker b...
GetHuman用户~DianaA来自November 8th, 2017的Whirlpool条客户评论
~DianaA案的背景
GetHuman：~DianaA-您能告诉我们其他Whirlpool个客户何时提起诉讼吗？
~DianaA：Yeah。在October 29th上是afternoon。
GetHuman：您是否接触到Whirlpool，如果可以，怎么做？
GetHuman：这些常见的Whirlpool客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~DianaA 常见 Whirlpool 问题的列表）
~DianaA：“ Warranty claim”是我尝试使用to call的原因。
~DianaA对Whirlpool客户服务的评价
GetHuman：那么，您如何总结GetHuman的Whirlpool客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~DianaA：Poor Customer Service. Refrigerator Ice maker broke * months before the warranty had ended. Contacted local service company to determine extent of problem. The service company tried to obtain the part that broke as part of the service call but found out it needed the whole door replace. Call Whirlpool to try and obtain door. Whirlpool indicated the warranty was now ** days over the warranty date and I had not used an approved service rep. therefore I could no longer get $*** door on warranty.**Whirlpool was not very accomodating in trying to work with customer. They would not take a receipt from the local refrigerator repair company as proof that a service call had been performed prior to the * year warranty was over to determine the problem.**We purchased the whirlpool because we thought it was a good brand, but if the refrigerator parts can't even out last the warranty and the company does not work with the customer to ensure customer satisfaction, I would caution you from buying
GetHuman：让我们量化一下您与Whirlpool联系的经验。在1到5的范围内，如何轻松解决Whirlpool问题？
~DianaA：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~DianaA：在沟通方面，我会给他们五分之三的one。
GetHuman：Whirlpool快速有效地解决问题的能力又如何呢？
~DianaA：为此，我要说出五分之二的two。
GetHuman：最后-对其他Whirlpool客户有何建议？
~DianaA：在一天中的早些时候或深夜给他们打电话。不要忘记Whirlpool可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~DianaA在October 29th, 2017发生的Whirlpool客户服务问题中得到了一些有用的反馈和措辞。