Whirlpool: I had been waiting * weeks to get a microwave...
GetHuman用户GetHuman-11717来自November 23rd, 2017的Whirlpool条客户评论
GetHuman-11717案的背景
GetHuman:GetHuman-11717-您能告诉我们其他Whirlpool个客户何时提起诉讼吗?
GetHuman-11717:Yeah。在November 15th上是late at night。
GetHuman:您是否接触到Whirlpool,如果可以,怎么做?
GetHuman:这些常见的Whirlpool客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-11717 常见 Whirlpool 问题的列表)
GetHuman-11717:“ Warranty claim”是我尝试使用to call的原因。
GetHuman-11717对Whirlpool客户服务的评价
GetHuman:那么,您如何总结GetHuman的Whirlpool客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-11717:I had been waiting * weeks to get a microwave exchanged after their repair tech came out and said it was defective and he reported to them. * calls into customer service, all promising to have someone call back in one week, ** hours, * hours, etc.. No one ever called back until I called into executive office, now, supposedly to get an exchange (another two weeks). They have * more days to deliver by promised date, not much confidence I'll have it after this debacle. Over * weeks to get a simple microwave replaced, imagine if I had to be waiting on a refrigerator. This has been the worst customer service experience I have ever had. Ridiculous!!!!
GetHuman:让我们量化一下您与Whirlpool联系的经验。在1到5的范围内,如何轻松解决Whirlpool问题?
GetHuman-11717:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-11717:在沟通方面,我会给他们五分之三的three。
GetHuman:Whirlpool快速有效地解决问题的能力又如何呢?
GetHuman-11717:为此,我要说出五分之二的four。
GetHuman:最后-对其他Whirlpool客户有何建议?
GetHuman-11717:在一天中的早些时候或深夜给他们打电话。不要忘记Whirlpool可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-11717在November 15th, 2017发生的Whirlpool客户服务问题中得到了一些有用的反馈和措辞。