Vodafone (Germany): Technical support for Vodafone DSL (Germany)
GetHuman用户GetHuman-rominfo来自December 10th, 2017的Vodafone (Germany)条客户评论
GetHuman-rominfo案的背景
GetHuman：GetHuman-rominfo-您能告诉我们其他Vodafone (Germany)个客户何时提起诉讼吗？
GetHuman-rominfo：Yup。在December 6th上是middle of the night。
GetHuman：您是否接触到Vodafone (Germany)，如果可以，怎么做？
GetHuman：这些常见的Vodafone (Germany)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-rominfo 常见 Vodafone (Germany) 问题的列表）
GetHuman-rominfo：“ Technical support”是我尝试使用to call的原因。
GetHuman-rominfo对Vodafone (Germany)客户服务的评价
GetHuman：那么，您如何总结GetHuman的Vodafone (Germany)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-rominfo：Technical support for Vodafone DSL (Germany)
GetHuman：您能从12/06/17发生的事情中告诉我们其他人吗？
GetHuman-rominfo：The first issue is that I don't speak German. I subscribed to Vodafone to have internet connection at home, telling that I just needed internet and I don't have or wan't a TV. In the agency, an employee who spoke perfect English helped me and I signed a contract. Sadly the contract was not what he told me, and I end up paying more that what I was told. *My second issue is that internet is very slow. I called few times the customer service (which sadly can't speak English), got the visit of technicians to check the issue at home. It seems that the issue comes from a cable that should be re-install in the building. Vodafone subcontract a company, CableWay, which subcontract a second company, Bergmann Elektronik, that according to them should be able to fix my problem. However, I can't contact anyone and neither my German landlord can contact them. So I have a pretty bad connection since * months and it seems that I can not do anything about it. *I tried few times to go back to the same agency were I signed the contract (speaking English with the employee), but they can not help me. What is the best solution ? Would it be possible to cancel my contract ?
GetHuman：让我们量化一下您与Vodafone (Germany)联系的经验。在1到5的范围内，如何轻松解决Vodafone (Germany)问题？
GetHuman-rominfo：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-rominfo：在沟通方面，我会给他们五分之三的three。
GetHuman：Vodafone (Germany)快速有效地解决问题的能力又如何呢？
GetHuman-rominfo：为此，我要说出五分之二的four。
GetHuman：最后-对其他Vodafone (Germany)客户有何建议？
GetHuman-rominfo：在一天中的早些时候或深夜给他们打电话。不要忘记Vodafone (Germany)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-rominfo在December 6th, 2017发生的Vodafone (Germany)客户服务问题中得到了一些有用的反馈和措辞。