Vodafone (Germany): *) They customer service dont speak english. An...

GetHuman用户~pawan来自November 23rd, 2017的Vodafone (Germany)条客户评论

~pawan案的背景

GetHuman:~pawan-您能告诉我们其他Vodafone (Germany)个客户何时提起诉讼吗?
~pawan:Yeah。在November 20th上是afternoon。
GetHuman:您是否接触到Vodafone (Germany),如果可以,怎么做?
~pawan:我使用了我在GetHuman Vodafone (Germany)客户电话号码页面上找到的+49 17222020号码:Vodafone (Germany)客户服务电话号码
GetHuman:这些常见的Vodafone (Germany)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~pawan 常见 Vodafone (Germany) 问题的列表)
~pawan:“ Cancel service”是我尝试使用to call的原因。

~pawan对Vodafone (Germany)客户服务的评价

GetHuman:那么,您如何总结GetHuman的Vodafone (Germany)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~pawan:*) They customer service dont speak english. And if some one asked for english help, they either will be too rude or will disconnect the phone after ** minutes wait***) I ordered DSL around **th July ****, The first time technician came on **th August. Being new to the building and germany, I was not aware that technician need an access to electricity room of the building. The keys to that room is always with caretaker who was absent that day. Even vodafone store people, did not tell me at the time of giving me the connection that they dont have english service and they need access to Kleener room***) Second time, I did all the arrangements, but technician did not show up. They will always give the timings from **:** to **:** weekdays. It means, the customer is stuck at home for whole time. And when you are working, it means have to take a whole day off. But he did not show up. When, I consulted to vodafone store,(as their phone support dont speak english), instead of cancelling my c
GetHuman:让我们量化一下您与Vodafone (Germany)联系的经验。在1到5的范围内,如何轻松解决Vodafone (Germany)问题?
~pawan:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~pawan:在沟通方面,我会给他们五分之三的one。
GetHuman:Vodafone (Germany)快速有效地解决问题的能力又如何呢?
~pawan:为此,我要说出五分之二的four。
GetHuman:最后-对其他Vodafone (Germany)客户有何建议?
~pawan:在一天中的早些时候或深夜给他们打电话。不要忘记Vodafone (Germany)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~pawan在November 20th, 2017发生的Vodafone (Germany)客户服务问题中得到了一些有用的反馈和措辞。

Vodafone (Germany)

1.00 of 5 stars | 45条评论

~pawan的Vodafone (Germany)评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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